Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
sucibyyatthamzah.com offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Via Ipay88 (Visa or Mastercard / Internet Banking)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Maybank
Bank Account :564333612338
Account Name : ANUGERAH SUCI TRADING DAN SERVICES
After you made the payment, please send us the payment details of :
Bank Name / Attachment / Screenshot Payment slip :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : firstname.lastname@example.org
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (MYR)
Q. How long does the delivery usually takes?
Delivery usually will takes about 2 or 3 days working hour. If your items have still not arrived, don’t worry. Please allow at least 1 - 5 working days for your order to arrive depending on the given estimated delivery time on your product.
Q. I had received damage item. What should i do?
Please call our office during regular business hours so that we can make notations on your account for faster processing. You may return your purchase in UNWORN, UNWASHED, UNALTERED, UNSCENTED condition. We will send you a replacement item for the same product in the same size, color subject to availability. Should the item be out of stock, we will issue cash refund.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.