The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. SUCI by Yatt Hamzah will also not be responsible if your shipment is lost during the return transit.
If there any error due to size or any damages, you may return your purchase in UNWORN, UNWASHED, UNALTERED, UNSCENTED condition. You must email us within 5 days of order receipt, and return your unwanted items within 5 days of receiving your products. We will send you a replacement item for the same product in the same size, color subject to availability. Should the item be out of stock, we will issue cash refund.
Please note that there may be a variance in the color of the item due to computer screen settings and studio lighting. SUCI by Yatt Hamzah portrays all items as accurately as possible. Returns due to color variances will not be accepted.
Please return your purchase to the following address:
SUCI by YATT HAMZAH
No.29B, Jalan Plumbum P7/P,
Seksyen 7, 40000 Shah Alam,
Please contact us at firstname.lastname@example.org or +6011-2122 5277 if you have any further enquiries or doubts.